MakeMyTrip lets the users book air tickets, bus tickets, buy holiday packages, book hotels and accommodations and hire car. Users can also access other travel related services provided by third party vendors like visa processing and travel insurance. All these services are available through their app, website or through MakeMyTrip owned and franchise stores.


Besides this B2C model, they have also introduced MyBiz, to offer various corporate travel related services. MyBiz lets businesses manage the travel and accommodation of its employees easily through various features such as a single dashboard, MyBiz wallet for central payment processing and Instant Refunds to myBiz Wallet on Cancellations etc.

MakeMyTrip’s revenues are currently split almost equally between ticketing and tours and hotel bookings. Hotels and packages, a higher margin category compared with airline ticketing, is the biggest revenue contributor and account for 56 percent of net revenue. The company is the market leader in domestic flight ticketing with a 24 percent market share.